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Educator Support

We want to make it easy for you to get started with MyBCommLab! We offer several ways for you to learn about MyBCommLab and get the support your need.

Instructor Technical Support

Have a question about or support issue related to MyBCommLab? Start by searching our Online Knowledge Base to find an answer to your question!

Can't find your answer? Our MyBCommLab Support team is ready to help. You can contact Product Support via one of three methods:

Chat 24/7 with a Support Representative

Note: You first have to log in or create an account before you start a chat session. 24/7 Chat support is available for U.S.-based products and English-speaking customers only.

Email 24/7 Help Request Form

Submit your Support request via our online Help request form

Phone Toll Free (888) 433-8435

Educators can call technical support for assistance Monday through Friday, 8:00 AM to 8:00 PM EDT / 13:00 to 01:00 BST (GMT +1).

Toll-free phone support is provided to educators and computer lab administrators.

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First Day of Class Resources

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Getting Started with MyBCommLab

Are you new to MyBCommLab? Check out our updated MyBCommLab User Guide, created specifically for first-time instructors who are working with pre-built courses. Learn how to modify your courses and become familiar with basic MyBCommLab functionality.

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MyBCommLab Community

My Business Community is designed to provide instructors with a place for you to connect with other educators, to exchange ideas and advice on courses, content, MyBcommLab and much more. Click here to join the Community.

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